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Is it Time to Upgrade Your Communications System

Is it Time to Upgrade Your Communications System?

For most businesses, the number of remote workers increased considerably, almost overnight, when the Coronavirus pandemic hit. In many cases, when it was announced that those that could work from home should do so, “work-from-home” policies were thrown together so employees could continue to work with little disruption to business operations. Even though restrictions are starting to ease, some employees…

MiVoice Business Security Certificate Update

MiVoice Business Security Certificate Update

Why does my Mitel phone say "License Violation"? If you are seeing this message in 2020 and you are on a MiVoice Business system, this likely means that your security certificate has expired, or will expire soon. You may also see this warning in other places, including the MiVoice Business Maintenance Log, Sys Admin Tool/System Administration Tool, Group Administration Tool,…

Embracing Change

Embracing Change

For most of us, working practices have changed a lot over the last few months. While working from home has previously been a bit of a novelty, it has now become the norm for many of us. The ability for staff to work remotely from home, the airport or a local coffee shop has been around for quite some time,…

The Truth About 5G

The Truth About 5G

The communications world is fast evolving. Every day our reliance on connectivity increases as technologies and systems become more and more advanced. It is this connectivity that allows us to communicate via online channels such as voice or video chats, it keeps us entertained with film and television streaming services and online games, it provides us with instant messaging platforms…

Getting Started with Your VoIP Telephone Solution

Getting Started with Your VoIP Telephone Solution

VoIP phone solutions have already become increasingly popular over the last few years. However, with more companies making provisions for their staff to be able to work from home in light of the current pandemic, VoIP adoption is climbing at an even faster rate. VoIP not only helps to support remote working but also comes with a host of technical…

Using Collaboration Tools to Foster a Positive Culture

Using Collaboration Tools to Foster a Positive Culture

Experts say that positive company culture is vital for reaching high levels of productivity and achieving successful business outcomes. However, as the workplace transforms, it is becoming a bigger challenge to build an engaging work environment. We all know that jobs are no longer nine-to-five and roles aren’t limited by location anymore. More and more of us work remotely, especially…

Top Tips for Remote Working

Top Tips for Remote Conferencing

Given the current circumstances, we are all trying our hardest to stay productive while we are confined to our homes and working remotely. For those of us that aren’t used to working away from the office, this can be difficult to get your head around. There are plenty of distractions, technical issues and, let’s be honest, it's hard to get…

Beginners Guide to Cloud Communications

A Beginners Guide to Cloud Communication

The way we communicate speaks volumes (excuse the pun) about our businesses. Communication is key to delivering any kind of service. It allows us to get to know our customers and partners and helps us get an understanding of what is expected from us. However, many business communications systems don’t allow us to take advantage of the information that is…

Why Collaboration is Currently More Important than Ever

Why Collaboration is Currently More Important than Ever

Staff illness is something that all businesses have to overcome at some point. It’s inevitable that every member of staff will fall ill during their career and require time off work and, unfortunately, these are seldom isolated incidents. It only takes one member of staff to struggle through their symptoms, put on a brave face and fight their way into…

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