Blog

Fibre-Optic Broadband

Does My Business Need Fibre Optic Broadband?

Since the Internet first became widely available, the way in which we use it has evolved rapidly. The Internet is no longer just a database of simple text-based directories, but a platform for a plethora of multimedia applications; sophisticated apps, advanced eCommerce solutions, social media, video sharing, music streaming and, perhaps most importantly, communication. Modern businesses are harvesting the power…

Tottenham Hotspur Mitel

Mitel Used in Tottenham Hotspur’s New Stadium

When Tottenham Hotspur Football Club began building their new sports and entertainment centre they needed to incorporate new methods to improve their customer service capabilities and employee collaboration. Tottenham Hotspur’s new cutting edge stadium takes modern architecture to a new level with steeply banked stands to keep fans as close to the action as possible to a stadium that can…

Omnichannel vs Multichannel

Omnichannel Vs Multichannel

According to a recent study, 69% of Internet users in the US would consult their smartphones for product reviews and information, rather than seek out and speak to a sales advisor. More than half would also shop for deals and research prices while in-store. These stats confirm that businesses need to provide multiple channels for their customers to interact and…

Frequently Asked Questions About Hosted VoIP

Frequently Asked Questions About Hosted VoIP

For many small businesses, a hosted VoIP system (or hosted telephony system) is the perfect way to present a professional and efficient front to your customers. The abundance of features available to VoIP users far surpasses those of more traditional style phone lines and help organisations deliver an exceptional service. Porthlas have been supporting organisations in their VoIP journey for…

Revolutionise Your Business with VoIP

Revolutionise Your Business with VoIP

Voice over IP (VoIP) is a voice calling technology that can revolutionise the way a business works. It’s extremely flexible, cost-effective and can integrate with a whole host of software packages to help your business run as smoothly and efficiently as possible. Due to its ability to help provide an exceptional customer experience, businesses all over the world are adopting…

Using the Cloud to Meet Customer Expectations

Using the Cloud to Meet Customer Expectations

Businesses all over the world and in a variety of industries are using the cloud to meet customer expectations. With its ability to provide quicker updates and the latest applications as well as improved flexibility, scalability and efficiency, the cloud communications industry is growing by around 25 per cent per year. The fastest-moving businesses are spending time, money and energy…

Remote Working in Coffee Shop

How VoIP Can Support Remote Working

Remote working is becoming increasingly popular all over the world. Thanks to the “Cloud Generation” we no longer need to be in the office to work collaboratively or provide a seamless service to customers. With cloud-based technology at our fingertips, we can access video conferencing, collaborative tools and the company’s database from anywhere in the world - all we need…

Why Network Performance is Vital for Profit

Why Network Performance is Vital for Profit

Once upon a time, our networks were just used for browsing the Internet, sending and receiving emails and the odd office application. We didn’t rely on them as heavily as we do today, and downtime was just an inconvenience. However, the modern office relies more on the Internet for its everyday operation and with this, network performance becomes a critical…

Why Your Business Should Switch to VoIP

Why Your Business Should Switch to VoIP

There are plenty of reasons why your business should switch to VoIP. Technology has advanced so much in recent years that the traditional phone lines that we are all used to are not only old fashioned but are also holding us back from achieving great things. In modern business, it’s essential that we stay ahead of the curve and beat…

Are You Ready for the End of Analogue?

Are You Ready for the End of Analogue Phone Lines?

A little while ago, BT Openreach announced that they plan to switch off their existing PSTN and ISDN network by 2025 and will be switching to a single IP network. This means that businesses all over the country have just six years to find an alternative solution for their telephony and internet needs. Many see this as just something else…